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BUSINESS DEVELOPMENT MANAGER. Surrey, BC. $25 to $30 an hour plus Commission - Full-time
Our client is one of the leading companies in food processing and distribution in BC. This is a Business Development Manager position working in Surrey BC. The successful candidate must be very familiar with food markets, sales and distribution channels.
Job title: Business Development Manager
Job Description:
• Develop beef sales channels, through extensive research, meetings and presentations to clients, distributors, agents and business partners
• Ensure KPI’s are met to achieve corporate’s targets and growth objectives
• Continually gather market data and demands, promote the company’s beef brands by all means of traditional and social media channels
• Maintain trustful relationships with clients and new customers in a professional and polite manner, ensure a high level of satisfaction by all business partners
• Keep constant communication with BC Agriculture and Beef Associations
• Participate in food fairs, both for international and domestics markets
• Develop and provide coaching to the sales team
• Report to senior management team for sales and marketing activities, responsible for market forecast in short, middle, and long term
• Responsible for business agreement drafts, negotiation, signature, and implementation
• Responsible for payment collection
• Constantly visit clients, listen to clients’ feedback and expectations, guide the production and operation team to provide the highest service level to exceed clients’ requirements
• Other related duties as assigned.
Qualifications:
• Excellent communication skills, both in oral and written English
• 5+ years of experience in food marketing and sales • Knowledge and proficiency in MS Word, Excel, Power Point and Google Apps (Google Sheets, Google Docs, Google Drive)
• Excellent interpersonal and leadership skills
• Strong ability to prioritize multi-tasks and meet competing deadlines
• Strong ability to effectively handle complex situations and use sound judgment
• Experience in networking with business partners, food associates and agriculture administration agency
• Advanced knowledge and experience in market research and data analysis
• Excellent abilities for customer services
Benefits: • Dental care • Discounted or free food • Extended health care
CUSTOMER SERVICE REPRESENTATIVE Burnaby, BC. $42,000 - $46,000 a year - Full-time Permanent
Our client is one of the leading food processing and distribution companies in BC. This is a Customer Service Representative position in their food processing facility in Burnaby BC. The successful candidate must have expertise in food services and seamless logistics in a fast-paced business environment.
Job title: Customer Service Representative
Job Description: ·
- Represent the company to provide the best possible customer service and one-stop logistics solutions to clients.
- Responsible for branding the company product profiles to potential clients.
- Confirm purchase orders, contact warehouse team and carriers to ensure the delivery schedule.
- Monitor the order processes carefully, keep constant communication with clients for order processing.
- Work with logistics partners to keep a seamless supply chain
- Responsible for data entry into ERP, including customer profiles, order processing, packaging, shipments and payment terms
- Provide solutions rapidly in response to customer concerns
- Communicate with clients via social media, email, calling or meeting online to ensure client satisfaction ·
- Maintain flexibility to provide customer service in a very fast paced business environment ·
- Complete other tasks requested by the supply chain manager Qualifications: ·
- Over 2 years of customer service experience in a fast- paced business environment, experience in food services or food sales is highly valued ·
- Experienced in seamless logistics coordination and tracking
- Excellent communication skills in verbal and written English, both internally and externally ·
- Proficient in people networking ·
- Excellent performance under time pressure ·
- Ideally experienced in food processing, familiar with HACCP and basic food science ·
- Proficiency in ERP, Microsoft Office ·
- Strong service attitude, be able to support customer service 24/7 ·
- A high passion for Green Foods
- Bonus pay Benefits: Dental care Paid time off Schedule:
Hours:
8 hour shift
Monday to Friday
Ability to commute/relocate: Burnaby, BC: reliably commute or plan to relocate before starting work (required)
Education: Secondary School (preferred)
Experience: Customer service: 2 years (preferred)