Unfortunately most company training does not include emotional intelligence training, and focuses instead on pure logic. Even though technical training is essential to solving problems and challenges, these left brain skills alone do not help us to resolve conflicts, regulate emotions or to communicate effectively with others.
In order to become effective as a leader in the workplace, we need to engage our right brain. As Daniel Goleman, the author of the 1995 best selling book, Emotional Intelligence says, "In a very real sense we have two minds, one that thinks and one that feels." This requires us to become whole-brained.