Coaching

EMOTIONAL INTELLIGENCE

Communicating with people we find difficult to deal with requires us to handle both their emotions as well as our own. For example, it is about staying calm during a tough conversation, or not reacting when someone makes passive aggressive comments.

Not only do we need to be aware of the behavior of others but our own as well. After all, each of us has both strengths and limitations that can contribute to other people’s discomfort.

Practicing emotional intelligence allows us to be self aware and to express our opinions appropriately, as well as to understand others and build productive relationships through effective communication.

According to the World Economic Forum, Emotional Intelligence (EQ) is one of the top 5 employability skills in 2020. EQ is our ability to tune into own internal feelings and emotions as well as those of others and to then adjust our behavior accordingly depending on our mood, as well as the mood of others. This is a critical skill for managers, and involves developing empathy and human understanding.

Because today's workplace is more collaborative emotional intelligence has become an essential skill in helping to make for a more healthy and productive workplace. It can be likened to the oil in a machine reducing friction, thereby increasing efficiency.

The 5 main components of emotional intelligence that we assess for include:

· Self Perception
· Self Expression
· Interpersonal
· Decision Making
· Stress Management

The higher a person’s EQ the more versatile they are in adapting to change, which is especially important given the amount of automation happening today, the diverse workplace, and the need to adjust to the current Covid-19 pandemic.

EQ assessment and coaching helps a person or team to reduce conflict in the workplace by :

· Improving listening skills
· Managing stress more effectively
· Improving communication
· Understanding one's own and others' work styles

Companies that are hiring also want to ensure that the candidate they hire will integrate as seamlessly as possible into their existing team(s). We therefore highly recommend that organizations include EQ assessments as part of their hiring process, particularly for short-listed candidates.

This coaching package, including a total of five one hour online coaching sessions costs $1,295 and includes the following components:

The online Emotional Intelligence 2.0 assessment and report .
An in depth understanding of the five dimensions of emotional intelligence, and the 15 competencies contained in those 5 dimensions.

COMBINATION COACHING PACKAGE:

Including the Social Styles Multi-Rater Coaching Package/ The Hardiness & Resilience Gauge Coaching Package/ The Emotional Intelligence Coaching Package.

A total of 10 onE hour coaching sessions inclusive of all three assessments, at a total cost of $1,995.

SOCIAL STYLES

Interpersonal skills are a critical aspect of emotional intelligence, both in business and in one's personal relationships. The benefit of working with a coach is that you can give them permission to hold you accountable to what it is you want to achieve, which in turn helps you to achieve your goals.

Developing Versatility is the Key to Interpersonal Excellence:

Versatility is one of the important dimensions of the Social Style model. By developing versatility you can become more effective and productive in interpersonal relationships. Versatility measures a person's concern for others compared to their being primarily concerned about themselves.

People with versatility are not just concerned about themselves, but are also focused on building relationships with others and are effective in working with those unlike themselves. This is especially important in a leadership role.

THE COACHING PROCESS:

We work with our clients once a week for a month either by phone or through Zoom. A Multi-Rater Assessment is first provided to the client to complete. This assessment measures the client's style and versatility. As part of this process, the client selects at least 5 people who have worked with them in some capacity for at least a year. These can include their manager or leader, their peers, colleagues and/ or subordinates who will provide confidential feedback about their skills.

The first coaching session reviews the results of their Multi-Rater 360 degree Assessment and the Coach discusses the client's strengths and weaknesses as they relate to their style and versatility score. This session also provides an overview of the coaching process including an explanation of the Social Styles Model.
These principles are then reinforced with three additional personal coaching sessions.

Coaching sessions are beneficial in that they combine what the client has learned about the Social Model with an opportunity to actually apply the principles. It is by combining training with coaching that result sin actual behavioral change, and not just the gathering of knowledge.

This coaching package, including a total of four one hour online coaching sessions costs $795 and includes the following components:

The online Multi-Rater 360° Social Style assessment and report including a Versatility measurement allowing your coach to debrief your report and discuss how you can increase your Versatility.
An understanding of Social Styles, An awareness of our one’s Social Style as well as how you are perceived by others, and strategies for developing Versatility
Free access to Social Style Navigator which helps the client to interact with people of differing social styles.

HARDINESS & RESILIENCE ASSESSMENT & COACHING

We support individuals and organizations who believe in practicing their work with good intention, attention, and with the right attitude.

Hardy people tend to embrace challenge and look for situations that help them to grow and develop. They look for the learning in all situations and see life’s experiences as lessons.

They have a degree of control over their lives, and whilst they fully accept that life will throw surprises at them, they believe they have the mental and emotional tools and resources to work through and overcome obstacles, or take advantage of opportunities.

Hardy people tend to have a strong sense of commitment to their lives. They have a sense of purpose and are engaged and strongly self-motivated, seeing the world and day-to-day activities as interesting and meaningful.

It is these three essential elements – Challenge, Control, and Commitment, that are measured in an exciting and ground-breaking new assessment tool known as the Hardiness Resilience Gauge.

Some common organizational conditions that many people experience which create friction include:

• Poor relationships with an immediate supervisor and/or co-workers due to a lack of understanding about our different work styles

• Employees having a lack of clarity around the value of the work they perform, or how it fits into or contributes to the bigger picture

• Confusion about the specifications of the job or related to the work itself

• Volume of work, insufficient resources, a lack of training, or poor-quality work of colleagues

HARDY EMPLOYEES • Are more satisfied with their jobs. • Experience less burnout. • Take fewer days off due to stress-related illnesses. • Have a strong sense of meaning and pride in their work. • Are more dedicated to their work. • Have better relationships with co-workers. • Are more engaged.

HARDY LEADERS are effective leaders. Leaders who are higher in hardiness are more likely to take on a leadership style in which they motivate, support, and set clear expectations for their team members. Leaders who cultivate characteristics of hardiness within their organizations have teams that are better able to adapt to stress and adversity, less likely to suffer from burnout and are more resilient to change.

This coaching package, including a one hour online coaching session, costs $295 and includes the following components:

The online Hardiness & Resilience Gauge assessment and report .
An understanding of Hardiness & Resilience and how to develop these essential competencies.