An Overall Workplace EQ Score, Interpretation, & Impact
TOXIC WORKPLACE: Low EQ (0–25)
Behavioral Traits:
- Poor self-awareness and impulse control
- Difficulty managing stress and emotions
- Struggles with empathy and active listening
- Defensive or hostile reactions to feedback
Workplace Impact:
- Culture: Often transactional or even toxic
- Communication: Blame-shifting, gossip, passive-aggressive behavior
- Team Dynamics: Low trust, frequent conflict, poor collaboration
- Leadership Style: Autocratic, fear-based, micro-managing
- Outcomes: High turnover, burnout, disengagement, underperformance
TRANSACTIONAL WORKPLACE: Average EQ (26–50)
Behavioral Traits:
- Moderate emotional regulation and self-awareness
- Inconsistent empathy or relationship management
- Can handle feedback, but may take it personally
- Tries to manage conflict but may avoid confrontation
Workplace Impact:
- Culture: More transactional than collaborative
- Communication: Varies—some openness, but still gaps
- Team Dynamics: Surface-level collaboration; deeper issues unaddressed
- Leadership Style: Managing, not leading—focus on tasks over people
- Outcomes: Mixed results, moderate engagement, limited innovation
HIGH PERFORMANCE WORKPLACE: High EQ (51–75)
Behavioral Traits:
- High self-awareness, empathy, and emotional regulation
- Builds strong, trusting relationships
- Skilled at navigating conflict constructively
- Embraces feedback and encourages open dialogue
Workplace Impact:
- Culture: High-performance, psychologically safe, and inclusive
- Communication: Transparent, respectful, and empathetic
- Team Dynamics: Strong collaboration, mutual support, shared purpose
- Leadership Style: Coaching, empowering, emotionally intelligent
- Outcomes: High retention, innovation, employee satisfaction, and productivity
